Have you tried to reach out to us via our contact form on our website recently? We take great pride in getting back to our customers quickly, and we apologize if we have not replied in a timely manner. We recently realized a delivery issue with our contact form and have not been receiving your messages. We fixed this issue as soon as it was identified, but were unable to retrieve any of the forms that had been submitted. We appreciate your patience and the opportunity to earn your business. We can be reached here or via phone at 1-800-233-2312. Thank you.